Support

We're here to help.

Questions, feedback, or issues with the PeakX app? Reach out and we'll get back to you as soon as we can.

Customer support

For account, billing, or general help. We typically respond within 1–2 business days.

For technical issues or bugs.

Have ideas or suggestions? We'd love to hear from you.

Contact PeakX support through the app or the email addresses on this page.

A check-in lets other skydivers know you're currently at a dropzone.

No. Only one active check-in is allowed at a time.

Browse coach profiles from dropzone pages or recommendations.

Submit an inquiry including your preferred jump date, service type, and message.

Coach profiles must be completed before coaches can appear in searches, receive inquiries, or create events.

Some events require coach approval before attendance is confirmed.

Yes. Confirmed attendees are automatically added to the event chat.

Yes. Tagged peers can validate jumps and receive validation requests.

Yes. You can leave ratings and reviews to help the community.

Peers are mutual connections within PeakX. You can also create group chats with your peers from the Messages section.